At ahliqq, your privacy is a first-class concern, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and store it, and what rights you have over your information as a Player on our platform.
Every connection to ahliqq is protected by industry-standard 256-bit SSL encryption. Your personal data, financial details, and session activity are secured in transit at all times.
ahliqq does not sell, rent, or trade your personal data to any third party for marketing or commercial profiling purposes. Your data is used solely to operate and improve the platform.
As an ahliqq Player, you have clearly defined rights over your personal data, including the right to access, correct, restrict, or request deletion of your information at any time.
Player data is stored on dedicated, access-controlled servers with strict internal permission policies. No unauthorized employee or contractor may access your personal records.
We retain personal data only for as long as is necessary for the purposes described in this Policy, or as required by our international licensing obligations and applicable law.
ahliqq will notify you promptly if your data is involved in a security incident that could affect your rights or interests, in accordance with our data breach response protocol.
Summary: This Privacy Policy governs all personal data processed by ahliqq in connection with your use of our platform at https://ahliqq.cam. It applies to all registered Players, visitors, and individuals who interact with ahliqq through any of its channels. By using the platform, you acknowledge that you have read and understood this Policy.
ahliqq operates a premium online casino and sportsbook platform serving Players primarily in Indonesia. In the course of providing our Services — which include slot games from studios such as Pragmatic Play, Evolution Gaming live dealer tables, comprehensive sportsbook markets covering BRI Liga 1, EPL, and international tournaments, as well as number-draw games including togel (Indonesia's traditional numbers lottery) — we necessarily collect and process personal data about our Players.
This Privacy Policy describes our data practices in full. It has been written in plain, accessible English so that you can make informed decisions about your privacy. Where we refer to "ahliqq", "we", "us", or "our" in this document, we mean the operating entity behind the ahliqq platform. Where we refer to "you", "Player", or "Member", we mean any individual who has registered an account on, or is otherwise interacting with, the ahliqq platform.
We are committed to handling your personal data responsibly, transparently, and in accordance with the data protection standards of our operating jurisdiction and our international gaming licence conditions. We do not view data protection as a compliance exercise — we view it as fundamental to the trust that our over 2 million Indonesian members place in us.
ahliqq is the data controller for all personal data collected through the platform at https://ahliqq.cam. As data controller, we determine the purposes and means of processing your personal data. We are responsible for ensuring that your data is handled lawfully, fairly, and transparently.
For all data protection enquiries, requests to exercise your privacy rights, or concerns about how ahliqq handles your personal information, you may contact our Data Protection team at the contact details set out in Clause 16 of this Policy.
ahliqq collects the following categories of personal data in connection with your use of the platform:
| Category | Examples of Data Points |
|---|---|
| Registration & Identity | Full name, date of birth, residential address in Indonesia, nationality, email address, phone number, chosen username, password hash, account creation date |
| KYC & Verification | Government-issued ID card (KTP), passport or driving licence number, proof-of-address documents (utility bills, bank statements), facial photograph, biometric checks if applicable |
| Financial & Transactional | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit amounts and timestamps, withdrawal requests and processing records, bonus claims, currency (IDR / Rp) |
| Gameplay & Betting | Wagers placed, games played (slots, live casino, sportsbook including BRI Liga 1 / EPL / La Liga / Serie A / Bundesliga / Champions League / badminton / MotoGP / E-sports markets, crash games, togel), bet outcomes, winnings, promotional bonus usage, betting patterns |
| Device & Technical | IP address, browser type and version, operating system, device identifiers, screen resolution, language settings, referrer URL, session duration, cookies and local storage data |
| Communication & Support | Customer support chat transcripts, emails exchanged with our support team, feedback submissions, complaint records, language preference (Indonesian or English) |
| Marketing & Preferences | Promotional email opt-in status, SMS marketing consent, notification preferences, timezone (WIB / WITA / WIT), preferred payment methods |
| Responsible Gaming Data | Deposit limits set, session time limits, self-exclusion requests, reality check settings, cool-off period requests, flagged at-risk behaviors detected by our player-protection monitoring systems |
We collect personal data through the following methods:
We process your personal data for the following purposes, each underpinned by a specific legal basis that permits that processing:
| Purpose | Legal Basis |
|---|---|
| Account registration and authentication | Performance of contract (your account agreement with ahliqq) |
| Processing deposits, withdrawals, and payment transactions | Performance of contract |
| KYC verification, age verification (21+), identity authentication | Compliance with legal obligations under our international gaming licence and AML regulations |
| Provision of gaming services (slots, live casino, sportsbook, togel, crash games) | Performance of contract |
| Detection and prevention of fraud, money laundering, collusion, bonus abuse | Legitimate interests (protecting the platform, our other Players, and complying with regulatory requirements) |
| Delivery of customer support services in Indonesian and English | Performance of contract |
| Responsible gaming monitoring, identification of at-risk Players, application of deposit/time limits and self-exclusion | Legitimate interests (player protection and harm minimization) and compliance with licensing conditions |
| Sending promotional offers, seasonal campaigns (Idul Fitri, Ramadan, 17 August Indonesian Independence Day, Chinese New Year / Imlek, Nyepi), bonus notifications, and marketing emails | Your consent (you may withdraw consent at any time) |
| Platform improvement, analytics, A/B testing, game popularity analysis | Legitimate interests (improving user experience and platform functionality) |
| Compliance with tax, financial audit, and reporting obligations | Compliance with legal obligations |
ahliqq does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, we do share your data with certain trusted third-party service providers and partners who assist us in operating the platform. These parties are contractually bound to process your data only on our instructions and to maintain appropriate security measures.
Third parties with whom we may share your personal data include:
Important: All third-party service providers are selected with care and are subject to strict contractual data-protection obligations. They are prohibited from using your personal data for any purpose other than delivering the specific services we have contracted them to provide.
ahliqq primarily serves Players resident in Indonesia. However, some of the third-party service providers we use — particularly game studios and cloud infrastructure providers — may be located outside Indonesia or may store data on servers located in jurisdictions outside Indonesia.
Where your personal data is transferred to a country outside Indonesia, we ensure that appropriate safeguards are in place, including:
In all cases, we take reasonable steps to ensure that your data receives a level of protection when transferred internationally that is at least equivalent to the protections described in this Policy.
ahliqq retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and our licensing conditions. Specific retention periods include:
Once the applicable retention period has expired, we securely delete or anonymize your personal data in accordance with our data retention and disposal policy.
ahliqq employs comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
Your responsibility: While we implement robust security measures on our side, you are responsible for maintaining the confidentiality of your account password. Never share your password with anyone, and notify us immediately at [email protected] if you suspect unauthorized access to your account.
ahliqq uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyze how our services are used. Cookies are small text files stored on your device by your web browser.
We use the following types of cookies:
You can control or delete cookies through your browser settings. However, disabling essential cookies may impair the functionality of the platform. Most browsers accept cookies by default; consult your browser's help documentation to learn how to change these settings.
As a Player on the ahliqq platform, you have the following rights with respect to your personal data:
Request a copy of all personal data we hold about you, delivered in a structured, commonly used, and machine-readable format.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to our legal and regulatory retention obligations.
Request that we suspend processing of your data while a dispute about accuracy or lawfulness is resolved.
Receive your personal data in a portable format and have it transferred to another service provider where technically feasible.
Object to processing of your data where we rely on legitimate interests, or opt out of direct marketing communications at any time.
Where processing is based on your consent (e.g., marketing), withdraw that consent at any time without affecting prior lawful processing.
Lodge a complaint with the relevant data protection authority in your jurisdiction if you believe your rights have been violated.
To exercise any of these rights, please contact our Data Protection team using the contact details in Clause 16. We will respond to all requests within 30 calendar days, or inform you if additional time is required due to the complexity of the request.
ahliqq enforces a strict 21+ age policy. The platform is intended solely for adults who are at least 21 years of age and legally permitted to participate in online gambling in their jurisdiction. We do not knowingly collect or process personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account. Any funds deposited by a minor will be returned to the source payment method where possible, in accordance with our Terms & Conditions and applicable law.
Parents and guardians are encouraged to monitor their children's online activity and use parental controls to prevent minors from accessing gambling websites.
21+ Only: By registering an account on ahliqq, you confirm that you are at least 21 years of age. We reserve the right to request identity documents at any time to verify age compliance.
As part of our commitment to responsible gaming and player protection, ahliqq processes certain personal data to identify and support Players who may be at risk of developing gambling-related harm. This processing includes:
This processing is conducted on the legal basis of our legitimate interest in protecting Players from gambling-related harm and in compliance with our licensing obligations. Data collected for responsible gaming purposes is handled with the highest level of confidentiality and is accessible only to authorized members of our player-protection and compliance teams.
For more information about the responsible gaming tools available to you, please visit our dedicated Responsible Gaming page.
The ahliqq platform may contain links to third-party websites, including game studio websites (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) and payment provider portals (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja). This Privacy Policy applies only to data collected by ahliqq. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you interact with. When you leave the ahliqq platform by clicking on an external link, your subsequent interactions are governed by that third party's own privacy policy, not ours.
ahliqq reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. When we make material changes, we will notify you via email to the address registered on your account and will display a prominent notice on the platform for at least 14 calendar days prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the platform after the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you must cease using the platform and may request account closure in accordance with our Terms & Conditions.
The most current version of this Privacy Policy is always available at https://ahliqq.cam/privacy-policy.
For any questions, concerns, or requests relating to this Privacy Policy or ahliqq's data practices, please contact our Data Protection team:
When contacting us about a data protection matter, please include your registered username and email address to allow us to locate your account and respond efficiently. For data subject access requests or requests to exercise your privacy rights, we may require additional identity verification to ensure we release data only to the legitimate account holder.
Our customer support team is available in both Indonesian and English to assist you with any privacy or data protection concerns. All communications are handled confidentially.
Our support team is here to answer any questions about how we protect your data. You can also review our full Terms & Conditions or learn about our Responsible Gaming commitment.